PRIVACY POLICY
Users that provide personal data to any company of the ZC must guarantee that the provided information is true and exact, and commit to notify any change or modification of the same.
WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?
● The DATA CONTROLLER of your personal information is: Limonzero
● Tax ID Number (CIF): A-30602346
● Postal Address: Raadhuisstraat 34, Maurik
● Electronic mail address of the Data Protection Controller: info@limonzero.com
● Goodsack b.v. is the owner of the Limonzero , so the companies that comprise it can share the data with the former and vice versa, being part of the same group.
WHAT TYPE OF DATA DO WE PROCESS?
Depending on the products, services or functionalities that you would like to enjoy at any given time, we will need to process one type or another type of information. According to the case, the said data will generally be of the following kind:
● Information about your identity (For example: Your name, last name, language, country from where you interact with us, contact information, etc.)
● Connection, geo-location and navigation data (for example, in case you interact with us from a mobile)
● Commercial information.
● Information about your tastes and preferences.
Please remember that some fields will be marked as mandatory when we ask you to fill in your personal data in order to provide access to some functionality or service of the web, since this data is required for being able to provide the relevant service or access to the functionality in question.
WHAT IS THE PURPOSE OF PROCESSING YOUR PERSONAL DATA?
Depending on how you interact with our website, we will process your personal data for the following purposes:
1. In order to respond to the applications or requests that are made through different mediums that are included in our website.
We will only process the personal information that is strictly necessary for managing or resolving your application or request.
2. For marketing purposes.
In accordance with your chosen level of subscription to our newsletter, your personal information will be used for the periodic sending of company newsletters.
We may also use your data to send you information about our products and promotional offers.
Please remember that you may unsubscribe at any moment and without any cost by communicating to the email address info@limonzero.com
3. Usability and quality analysis for improving our services (Cookies)
In some of our platforms, we inform you that we will process your browsing data for analytical and statistical purposes, that is, to understand the way in which users interact with our Platform and thus be able to introduce improvements in it. Similarly, we will occasionally carry out actions and quality surveys aimed at knowing the degree of satisfaction of our customers and users and detecting those areas in which we can improve.
WHAT ARE THE LEGAL BASES FOR PROCESSING YOUR DATA?
The legal bases that allow us to process your personal data also depend on the purpose of its treatment; in this way we will find different legal bases that correspond to the following purposes:
1. Attention to information requests.
The legal base for the treatment of your data is the informed consent to receive responses to the queries made through the website, which implies the acceptance of the terms and conditions by the interested party.
1. Marketing and Management of your participation in contests, raffles and promotions.
The legitimate basis for processing your data for marketing purposes is the consent that you provide.
2. Sale of products: the legal base is the execution of a contract (management of your orders, shipping to the address provided, attention to returns, queries and incidents….)
3. Usability and quality analysis for improving our services (Cookies)
Consent of the user for the implementation of cookies.
HOW LONG WILL WE KEEP YOUR DATA?
1. Information request
We will process your data during the time that is required for attending to your request or petition and for 1 year afterwards.
2. Marketing
We will handle your data until you request cancellation or opt-out of your subscription to the newsletter.
3. Sale of products:
We will process your data for up to 10 years after the completion of your last purchase or service.
WILL WE SHARE YOUR DATA WITH THIRD PARTIES?
In order to fulfill the purposes specified in this Privacy Policy, it is necessary to give access to your personal information to third parties, which provide us with support in the services that we offer you and that we detail below:
● To carry out the provision of the corresponding service and put applicants into contact with service providers.
● Technology service providers
● Other companies of All For Zero B.V.
WHAT ARE YOUR RIGHTS WHEN YOU FACILITATE YOUR DATA TO US?
We are committed to respecting the confidentiality of your personal data and guaranteeing the exercising of your rights.
You can exercise them, at no cost whatsoever, by sending an email to our address info@limonzero.com, simply specifying the reason for your request and the right that you want to exercise.
In case we consider it necessary for identifying you, we may request a copy of a document for verifying your identity. In particular, regardless of the purpose or the legal base by which we process your data, you have the right to:
Ask us for access to your data that we have available.
Ask us to rectify the already existing data that we have.
Ask us to delete your information when this is no longer necessary for the purpose for which we need to process it, as we previously informed you, or for which we no longer have the legitimacy to do so.
Ask us to limit the treatment of your data, which implies that in certain cases you can ask us to temporarily suspend the processing of the data or that we retain it beyond the necessary time that it may be required by you. If you have given us your consent to the processing of your data for any purpose, you also have the right to withdraw it at any time.
On the other hand, when the processing of your data is based on our legitimate interest, you will also have the right to oppose the processing of your data.
CHANGES TO THE PRIVACY POLICY
We may modify the information contained in this Privacy Policy as and when we deem convenient. In this case, we will notify you by different means through the Platform, or even by communicating to your email address when the said change significantly affects your privacy, so that you can review and evaluate the changes, and, where appropriate, oppose or cancel a service or functionality.
INFORMATION ABOUT COOKIES
We use cookies and similar means to facilitate your navigation on the Platform, to know how you interact with us and, in certain cases, to be able to display advertising that is based on your browsing habits. Please read our Cookies Policy to know further details about the cookies and similar devices that we use, their purpose and other information of interest.
COOKIES POLICY
A cookie is a file that is downloaded and stored on the user’s computer when accessing certain web pages, in order to store and retrieve information about the navigation that is carried out from that computer, for facilitating the navigation and the usability of our website.
It has various functions: storing your browsing preferences, collecting statistical information, allowing certain technical functionalities, storing and retrieving information on browsing habits or preferences of a user or your team, occasionally even to the point of being able to recognize user equipment, depending on the information content and how this equipment is used. A cookie is stored on a computer in order to customize it and facilitate the maximum ease of use for the user’s navigation.
Cookies are exclusively associated to a specific user and his/her computer and do not provide references that allow the disclosure of the user’s personal data. The user can configure his/her browser to notify or reject the installation of cookies sent by the website.
Browsing this website means that the following types of cookies can be installed:
1. Cookies for statistical analysis
These cookies, which may be processed by us or by third parties, allow to quantify the number of visitors and statistically analyse the use carried out by the users of our services. Thanks to them we can study the navigation through our website and in this way improve the products or services that we offer. These cookies will not be associated with any personal data that can identify the user, anonymously providing information about browsing behavior.
2. Registration cookies
These are cookies that identify you as a registered user and indicate when you have identified yourself on the web. These cookies are used to identify your user account and its associated services in order to facilitate your browsing. These cookies are maintained as long as you do not leave the account, close the browser or turn off the device. These cookies can be used in combination with analytical data to identify your individual preferences on our website.
3. Performance improvement cookies
This type of cookie retains your preferences for certain tools or services, which may be provided by third parties in some cases, so that you do not have to reconfigure them each time you visit our portal. Some examples of these types of cookies are: adjustment of the volume of the audio-visual players, preferences of the order or arrangement of articles or reproduction speeds of compatible video. In the case of electronic commerce, they allow you to retain information about your shopping basket.
4. Advertising cookies
These cookies may be processed by us or by third parties, allowing us to efficiently manage the advertising spaces of our website and adapt the content of the advertisement to the content of the requested service or use that is made of our website. Due to these cookies, we can know your browsing habits on the Internet and display advertising that is related to your browsing profile.
5. Geolocation cookies
These cookies are used by programs that attempt to geographically locate the situation of the computer, smartphone, tablet or connected television, in order to offer the most adequate content and services in a fully anonymous manner.
6. Other third party cookies
In some of our pages, as in through links to social networks that allow us to share our content, third-party cookies can be installed in order to permit the management and improvement of the offered services. Please note that cookies cannot damage your computer and that they help us to identify and resolve errors once they are activated.
CAN YOU ALLOW, BLOCK OR DELETE THEM?
Yes, you can do so in the following ways:
In order to visualize them, there are informative links according to the browser:
Google Chrome:
https://support.google.com/chrome/answer/95647?hl=en-GB
Mozilla Firefox:
https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Internet Explorer:
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies#
To deactivate or delete cookies:
The user must modify the browser settings used in their terminal, whether computer, smartphone or tablet. In general, browsers offer the following configuration options in relation to the installation of cookies:
The browser rejects all cookies and, therefore, no cookies are installed on any web page on your terminal.
The browser notifies you before the installation of the cookie so that you can decide whether or not to accept the installation of the same.
The browser only rejects third-party cookies from the websites that you visit but not those used by the website that you browse.
The option of browsing in private mode through which the cookies are installed in the terminal but automatically erased upon stopping browsing the website:
Google Chrome:
https://support.google.com/chrome/answer/95647?hl=en-GB
Mozilla Firefox:
https://support.mozilla.org/en-US/kb/private-browsing-use-firefox-without-history
Internet Explorer:
http://windows.microsoft.com/es-ES/windows-8/help-protect-yourself-ie-10?ocid=IE10_priv_browsing#firs
If you prevent the installation of all cookies on the website, some of its features as well as some of its contents may be affected.
In addition to the use of our own cookies, we allow third parties to set up and access cookies on your computer. The consent of the use of the cookies of this company is linked to the browsing of this website.
For any questions about the use of cookies on our website you can contact the email info@limonzero.com